Introduction

Please read this Privacy Policy carefully.

By using our website and services, you confirm that you have read and agree to this Privacy Policy.

cvavenue.co.uk ( referred here as "Website") is a service site that helps the user to create, store and download digital resumes. The resumes can be downloaded directly on your computer and used at your own discretion for personal use only.

The Website is operated by Amaritz Limited (referred here as "We", "cvAvenue", "Our" or "Us")

This privacy notice tells you what to expect us to do with your personal information.

We are committed to protect Your privacy. This Privacy Policy (referred to as the “Policy”) explains how and for what purposes We use the Personal Information collected about You when You use the Website or download on Your device (“Device”).

Unfortunately, the transmission of Personal Information via the internet is not completely secure. Although We will do Our best to protect Your Personal Information, We cannot guarantee the security of Your Personal Information transmitted to Our Website; any transmission is at Your own risk. Once We have received Your Personal Information, We will use strict procedures and security features to try to prevent unauthorized access.

We recommend You do not use public or shared devices where You are providing Your Personal Information to Us (such as registering to Our Website, purchasing Our service or filling Your CV data) or if so take appropriate steps to ensure You have logged out from your shared / public Device to remove any session data.

What information we collect, use, and why

We collect or use the following information to provide and improve our services for our clients:

• Name and Last name
• Work and/or personal email address
• Job title
• Address
  • Country
  • City
  • Address line 1
  • Address line 2
  • Post code
• Nationality
• Date of birth
• Place of birth
• Phone number
• Links to websites and/or your social media profiles
• A summary of the profile
• Work experience related role(s)
• Reference(s)
• Education(s)
• Courses attended
• Skills
• Skills description
• Driving license category
• Language(s) you speak
• Hobbies

We collect or use the following personal information for the operation of client or customer accounts:

• Name and last name
• Contact details
• Purchase or service history
• Account information, including registration details
• Technical data, including information about browser and operating systems

We collect or use the following personal information to comply with legal requirements:

• Name and last name
• Contact details
• Client account information
• Any other personal information required to comply with legal obligations

We collect or use the following personal information for dealing with queries, complaints, claims or investigations:

• Name and last name
• Contact details
• Client account information
• Purchase or service history
• Relevant information from previous investigations
• Correspondence
• Location data, IP address
• Device ID and location

Lawful bases and data protection rights

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information.

Our lawful bases for collecting or using personal information to provide use of Our Website and Our services, for the operation of clients accounts, for service updates, dealing with queries, complaints or claims are:

• Consent - We may process your information if you have given us permission (i.e consent) to use your personal information for a specific purpose. We have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. You do have the right to withdraw your consent at any time by deleting your account
• Contract - we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
• Legal obligation - we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
• Legitimate interests - we’re collecting or using your information because it benefits you, our organization or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
  • To manage and improve our content and services, protect against fraudulent activities, and ensure website security;
  • To register your account and manage your CV information;
  • To facilitate payments process securely;
  • To allow you to create, update, or delete CV content;
  • To deliver the final CV templates for download;
  • Notifying you about changes to our Website and services;
  • Responding to your complaints using the Website Contact form or if you email us;
  • Querying whether you have/had an issue with our Website;

Where we get personal information from

All personal information we collect is provided directly by you when registering, filling the CV form, or by contacting us.

How long we keep information

Data Retention and Account Deletion

We retain your account and personal data for 12 months after your last payment.

After this period, your account and all associated data will be deleted automatically without prior notice.

Who we share information with

We will share your personal information with the following recipients:

• Web Hosting Provider: - to host our website and make accessible;
• Cloud Storage Provider: - for secure database management;
• Payment Processor: - for secure payment transactions;
• Government authorities: - to assist with their official requests and comply with our legal obligations;

Sharing information outside the UK

Some of the third parties that we share personal information with operates globally but primarily stores data in the United States and other international locations and may need to transfer personal information outside of the EEA

Where data processing happens in the US, suppliers need to meet the certification standards set out in the UK-US data bridge agreement. This facilitates flows of personal data to certified US companies that have opted in to the EU-US Data Privacy Framework.

We do not allow Our third party service providers to use Your Personal Information for their own purposes and only permit them to process Your Personal Information for specified purposes and in accordance with Our instructions.

We will not:

• sell or rent your data to third parties
• share your data with third parties for marketing purposes

You can request a list of Our third parties by contacting Us.

Contact details

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• support@cvavenue.com
• Through the Website using the contact form (You have to be logged in first)

How to complain

If you have any concerns about how We use your personal information, You can make a complaint to Us using the Contact Details provided above.

If you remain unhappy with how we’ve used your data after raising a complaint with Us, You can also complain to the ICO.

The ICO’s address:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time without prior notice from Us.

Any changes will be posted on this page with the updated effective date.